We're here to help. If you have a question, encountered a bug, or need help with your subscription, reach out and we'll get back to you as soon as possible.
Frequently Asked Questions
How do I restore my Mornella Pro purchase?
Open the app, go to the Pro screen, and tap "Restore Purchases". Your purchase is tied to your store account — make sure you're signed in with the same Apple ID or Google account you used to purchase.
How do I cancel my subscription?
iPhone / iPad: Settings → [Your Name] → Subscriptions → Mornella → Cancel Subscription.
Android: Google Play Store → tap your profile → Payments & subscriptions → Subscriptions → Mornella → Cancel.
How do the ambient sounds work?
Mornella includes calming background sounds that loop gently under your affirmation. Sunrise Calm is free; the other soundscapes are part of Mornella Pro. Tap the now-playing bar to switch sounds, and the speaker icon to mute.
I was charged but my Pro features aren't unlocked.
Try tapping "Restore Purchases" in the app. If that doesn't work, restart the app and try again. Still having issues? Email us and we'll sort it out.
Does Mornella work offline?
Yes — your daily affirmations and the ambient sounds are bundled in the app and work fully offline. (Unlocking Mornella Pro content requires a one-time internet connection to verify your purchase.)
How do I request a refund?
Refunds are handled by the app store you purchased from. For Apple, visit reportaproblem.apple.com. For Google Play, request a refund from your Play Store account or the Google Play Help Center.
See also our Privacy Policy and Terms of Use.